I had to laugh the other night. A friend with no accounting experience had just purchased QuickBooks Online and so I offered to help him set it up and get it going. His response – thanks but I will look at some YouTube videos. Two hours later, he was back on the phone to me.
Now don’t get me wrong, there is nothing wrong with YouTube videos. I have a YouTube channel where I post training videos but it isn’t wise to rely on videos as your sole source of training. I have found that the best approach is to use a combination of videos and professional in-person training in order to learn the most. That said, how do you know which tool to use when?
Here are some pros for each tool that will help you figure out when to watch a video and when to hire a trainer.
Videos – YouTube and E-Learning
Cost Effective – Free if you find videos online on a platform like YouTube however the quality of these can be all over the map.
E-Learning Courses– Will cost a bit but can usually be relied on for their professional content. These allow employees to all learn the same material at their own pace.
Flexible – You can fit videos into your day whenever it works best for you whereas in-person training will be scheduled at a specific time. For a company, this can be a huge time saver, not having to take employees away from their day to day work.
Global – If your company has employees in different geographical locations, learning by video can be economical and uniform.
Keeping up to Date – Video is a good place to check for updates in your software and to find out about the latest tips and tricks.
Professional In-Person Training
Tailored to Your Needs – A professional trainer will come in with a game plan that exactly suits your company, industry, personal needs and goals. Even the best videos will still be for a more general audience and will not be specific enough for what you require.
Time Saving – You’ll have your questions answered on the spot and not spend hours trying to find answers online. Anyone can upload a video to YouTube and you can spend ages just trying to find someone that is a true authority.
Correct Installation of Software– Do it right the first time and you’ll already be on track to get to work faster. Don’t you always dream of someone from Ikea being right there when you are putting that wall unit together? A pro can get you set up immediately.
Avoid Common Mistakes – A professional trainer knows all the tricks of the trade as well as the pitfalls and can guide you through them in person.
Training a Group – Instructor-led training is best for large or small groups. This ensures everyone is learning the same material at the same rate. Participation in group training leads to better retention of the material and you can also cover a lot more material.
At the end of the day, a balanced combination of video and in-person training is best. The videos will complement what employees have learned, acting as a powerful support tool to the personal professional training that ensures everyone truly grasps the material being taught.
Get in touch to talk and learn about my training services, firstname.lastname@example.org